MYCRS FAQ
MYCRS portal is a web based application for users to purchase Pos Digicert’s digital certificates and to perform online renewal of their existing digital ce...
Fri, 10 Mar, 2023 at 3:36 PM
A MYCRS account is required for user to self-manage all certificate life cycle such as (not limited to) perform renewal of digital certificate, view status ...
Fri, 10 Mar, 2023 at 3:39 PM
Please click on the Login link at the front page and a pop up window will appear. At the bottom of the pop up window, you could select the option “Forgot Us...
Fri, 10 Mar, 2023 at 3:42 PM
A Roaming Digital Certificate is basically a digital identity created via the use of digital certificate which is stored in cloud computing for easy access ...
Fri, 10 Mar, 2023 at 4:00 PM
To use the Roaming Digital Certificate, you have to be a registered user of any web application that integrates with our web service API. You will be prompt...
Fri, 10 Mar, 2023 at 4:04 PM
Each Roaming Digital Certificate is protected by a user defined PIN (Personal Identification Number) or password. To reset your PIN/password: 1. Simply cl...
Fri, 10 Mar, 2023 at 5:17 PM
After a few wrong PIN input attempts, your Roaming Digital Certificate will be blocked for security reasons. This is to ensure that your Roaming Digital Cer...
Mon, 13 Mar, 2023 at 9:50 AM
There are several methods to reset your PIN depending on your digital certificate’s holding medium. For Roaming Digital Certificate, you could login to MYCR...
Mon, 13 Mar, 2023 at 9:52 AM
Please wait for a few minutes before checking your email. It takes a while before the email gets sent to your respective email address. Worst case scenario,...
Mon, 13 Mar, 2023 at 9:53 AM
Please follow the instructions below to perform online token unblocking: 1. Login to MYCRS by clicking on menu “LOGIN” on the front page. If you have yet t...
Mon, 13 Mar, 2023 at 10:01 AM